|
|
|
|
|
|
|
|
|
|
|
This facilitator's guide to running a stakeholder analysis workshop is for people whose success depends on getting other people involved with their objectives.
It contains two exercises, one to work with stakeholder groups, and one to emulate stakeholders where it is not easy to bring them all together. The aim of both is to engage stakeholders in dialogue, brainstorming and decision-making to secure their buy-in to an idea, project, or plan.
There are five key principles underpinning success in both exercises. These are:
1. People are motivated to co-operate when they stand to gain personally from the effort they put in. You will struggle to involve someone if they are not motivated to attain something important to them, i.e. something of personal value. So, look to get an outcome that is a win for all concerned.
2. You can only really understand someone's motivation by spending time in their shoes, i.e. by taking their perspective, not as a commentator but by metaphorically stepping into their shoes, adopting their values, beliefs and experiences, and seeing the world from their perspective.
3. Assume that your own wants and needs are irrelevant to anyone else. If you push for your own ideas to be accepted, against those of other stakeholders, expect to have to keep pushing for a long time. The only solution that will succeed without constant pushing and struggling is one that connects with the personal values of each stakeholder in some way.
4. The only thing that matters is that stakeholders get value from the decision. Suppress your own ego, desires and opinions about the solution ? they will serve to limit the process and produce a solution that only you may be motivated to promote.
5. Be careful when deciding who the stakeholders are. They are not only the people with financial interests. Anyone connected with the idea is a stakeholder in some way, e.g. marketing, IT, admin, shareholders, customers, suppliers, etc.
Exercise 1 and 2 are available at: http://www.quadrant1.co.uk/corporate/stakeholders.php
Quadrant 1 International help individuals excel at their work and with their personal ambitions.
We are business people with many years experience in senior management and entrepreneurial positions. We have trained, coached and developed hundreds of managers and directors to greater success. We are authors of several international best selling books on personal development, and often present at major events around the world.
Sign-up for our free newsletters at http://www.quadrant1.com
To develop and deliver a great Leadership Talk, you must understand that every Talk has three important parts. (1) Audience Needs. (2) Strong Belief. (3) Action.(1) Audience... Read More
Statistics consistently reinforce that the biggest challenge in today's contact center environment is agent training. Turnover continues to be high; new hire costs are on the rise--$6500... Read More
You just signed a Help Desk Service Level Agreement (SLA) and now think things will get easier. However, you may soon be falling into one of these... Read More
When you create your profit and loss statement to assess the health of your business, you will see:Sales minus Cost of Goods Sold equals Gross Profit.You pay... Read More
A paper manufacturer with over 300 employees once announced that it was planning to move to more spacious and attractive premises thirty miles down the road. When... Read More
People who work with us often struggle with this dilemma: in theory, they come to believe that it would be very helpful to use our approach with... Read More
Building rapport is all about creating a relationship, in the moment. And this is vital in business, education, friendships and many other areas of life. We need... Read More
MANAGING SMALL MEETINGS: Keep the size of the meeting as small as possible. The larger the group, the more complicated communication becomes and the more garbled the... Read More
Have you been in this situation? One of your top managers left suddenly and you're under the gun to replace her quickly. So you promoted her assistant.... Read More
We obtain strategic results by aligning HR mission, vision and values. The following overview highlights a macro approach to project management. Seeking a stretch assignment, such as... Read More
The Leader's Fallacy lives! We subscribe to the Fallacy when we believe our enthusiasm over a particular leadership challenge is automatically reciprocated by the people we lead.If... Read More
Outsourcing is when you hire outside professionals or services to take on part of your business workload. You may want to outsource part of your work because... Read More
I'm sure you've experienced those typical "headache" meetings! You know the kind I'm talking about -- the ones where the key players are running late, no one... Read More
Have you ever hired the wrong person? If so, perhaps you are an emotional interviewer?An emotional interviewer tends to make judgments on first impressions. In a matter... Read More
Bad hiring decisions cost organizations, both in dollars and lost opportunities. But getting the right people in the right places doing the right thing is not easy.... Read More
Have you ever hired someone who did not live up to expectations? I'm sure many of us have at one time. The purpose of the interview is... Read More
It used to be that only the largest multi-nationals needed a Compliance Officer. Today most practices, regardless of size, would be wise to charge someone within their... Read More
Leaders speak 15 to 20 times daily. You speak at meetings, you speak across their desks, you speak on the phone, you speak in e-mails, you speak... Read More
One Bad Apple I know what you are thinking but no, I am not doing a tribute to Michael Jackson and... Read More
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this... Read More
Whilst the very best coaches have undertaken independently accredited training and or have years of experience with clients, new self-assessment questionnaires are coming available which is evolving... Read More
There's a one-word reason most ideas never see the light of day: Resistance.Resistance is often behind the glassy-eyed stares you get following a presentation, the sarcastic put-downs... Read More
You can possibly teach a turkey to climb a tree ? but it is a lot easier to hire a squirrel. Quality staffing means selecting the right... Read More
For example, in a small, two-person company, there is often the greatest opportunity for direct conversation and discussion throughout the day. There are only two possibilities for... Read More
Positive versus Negative WorkplacesWe have all worked in places where we grew to dread getting up in the morning, and a few of us have had the... Read More
Imagine that you're a sports coach and you need a new player on the team. Would you walk up to someone in the street and say -... Read More
In today's article, we'll be looking at the income statement, which is the most deceptively simple of the major financial statements. I say simple because it's just... Read More
This article relates to the Compensation and Benefits competency, commonly evaluated in employee satisfaction surveys. It tells the story of a company that offered a new benefit... Read More
All of us have knowledge, expertise, and experience that others can benefit from. This is one of the reasons we play some of the roles in life... Read More
If you have a task greater than you can handle on your own, then you need to delegate. Not a choice many of us choose to make,... Read More
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this... Read More
The title of this article sounds like simple advice, but so often we undertake activities and projects without really understanding how they are going to help us... Read More
IntroductionManagers have two powerful ways of improving the performance and productivity of their subordinates, which are counseling and on the job training.Counseling is the process of helping... Read More
How do you, or would you, communicate with employees who work offsite?Perhaps you have telecommuters reporting to you, or sales reps who work out of offices in... Read More
The good news is that a new hire orientation program offers an opportunity to build a lasting impression of the new company. The bad news is that... Read More
Criticism has the power to do good when there is something that must be destroyed, dissolved or reduced, but it is capable only of harm when there... Read More
In two recent articles "Some Evidence of How We Are Spiritually Connected" and "Healing Dysfunctional Families" I reported on how individuals who live or work within a... Read More
Putting a piece of paper in a file folder is easy; finding it again is the hard part. There are ways to make your files easier to... Read More
You can't build a reputation on what you are "going" to do. Henry Ford Everyone procrastinates in their own way. For some, procrastination results from the belief... Read More
1. Create a filing system with broad categories such as "Insurance" and then break those categories down further into sub-categories (i.e., car, life, medical), alphabetizing them along... Read More
Each day millions of workers spend 8 hours or more at their respective jobs with many contributing to the dripping faucet within every organization. This faucet much... Read More
1. Personal insight. Great CEOs are great leaders. They know themselves and what they stand for. They have been called on all their lives as problem solvers... Read More
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation. There are other useful definitions for... Read More
To visualise where you are going, is deeper and more sensory than anything you have ever done before. And these are the skills of those who are... Read More
Hurting your sales efforts can be accomplished easily with the proper guidance. The following effective yet simple ideas are designed to generate results when implemented into your... Read More
What is the Process Approach to Quality?The ISO 9001 2000 standard is designed to manage and improve organizations processes. There is a great deal of misunderstanding and... Read More
This article relates to the Human Resource Functions competency, commonly evaluated in employee satisfaction surveys. It reflects one employee's satisfaction with the manner in which her HR... Read More
Increasing shareholder value is the most important driver for organisations in the modern business world. Shareholder value is built through growing profit and building confidence in the... Read More
Seduced by the publicity surrounding the impact of Lean on organizations, it's no surprise that people new to Lean, upon hearing or reading such information, are anxious... Read More
Five monkeys were placed in a cage. A banana was hung on a string and a ladder was placed below it. Each time one of the monkeys... Read More
When asked his secret to success, the author Graham Green said that it was down to his always writing 500 words a day. There are real reasons... Read More
A major problem for employers today is attracting the best talent, and then retaining key employees. Research shows that the key ingredient for retention lies within the... Read More