|
|
|
|
|
|
|
|
|
|
|
Leaders speak 15 to 20 times daily. You speak at meetings, you speak across their desks, you speak on the phone, you speak in e-mails, you speak at lunch, beside the water cooler, and on elevators, etc.
It's in the interaction of those speaking encounters, multiplied daily, month in and month out, year in and year out, that you become a successful leader or not.
If those encounters are defined by Leadership Talks instead of presentations/speeches, the effectiveness of your leadership will be dramatically increased, not only in your job but in your career.
Here's why: There's a ladder of verbal persuasion. The lowest rungs (least effective)of which are presentations and speeches. Primarily, they communicate information.
But the highest rung, the most effective way to communicate as a leader, is through the Leadership Talk.
The Leadership Talk not only communicates information. It does something much more. It has you establish a deep, human, emotional connection with people ? so important in motivating them to achieve results.
Once you understand the Leadership Talk, you'll find it's indispensable to your leadership. You'll never go back to giving presentations/speeches again.
I'm going to show you what it is and a few tips on using it. But first, let's understand this important point: If leaders don't measure up, it's often because they act under the wrong premises. Here are two golden leadership premises that drive The Leadership Talk.
Premise one. Leadership is about one thing only, getting results, however you define and measure them. If you're not getting results, you're not a leader, or you won't be a leader for long. Leadership is not a measure of results; results are a measure of leadership.
That seems simple enough; but many leaders either ignore or misunderstand this premise. They may not know that getting results is their raison d'etre. Or they may be focusing on the wrong results. Or they may be going after the right results in the wrong ways.
If leaders don't act on the above premise, they'll go wrong in countless ways.
Premise two: The best leaders get more results, get them faster, and get "more, faster" continually.
This too may seem like an obvious point, but it is a point many leaders miss as well. In leadership, the greatest sin is the greatest treason, to get the right results for the wrong reasons.
For example, many leaders think that they can cost-cut their way to achieving a robust organization. Don't get me wrong: Cost-management should be an on-going effort in any organization, but to rely on it as the primary results-generator can lead to an organization being driven into the ground. Achieving "more, faster, continually" means going beyond an exclusive focus on cost-cutting and getting results by tapping the heart of what the organization is all about.
And the heart of any organization is purpose and people: the combination of its central purpose and the actions of the people who manifest that purpose. Those people must be enlisted as cause leaders. Cause leaders do more than accomplish their jobs; they actually take leadership of those jobs and by doing so bring a special motivation, vision, and initiative to the jobs.
Leadership is not position, it's performance. If you are a floor sweeper, say, you best accomplish your work not simply by doing floor sweeping but taking leadership of it: in other words, approaching the job with the distinctive initiative, care, and commitment that leadership entails.
These two essential premises beg the question, how do leaders get more results, faster results on a continual basis?
The answer is simple: through the Leadership Talk.
The Leadership Talk is a powerful results-generator, maybe the most powerful results-generator you'll ever use. It works through your interacting with people so that they become motivated to be your cause leader(s) in achieving more results faster, continually.
Leadership Talks can be formal ways of communicating but mostly they are informal. Unlike a speech, they are usually interactive. They can be delivered anywhere: at a conference table, over lunch, at a water cooler, across a desk. (One of the best Leadership Talks I have witnessed was given by a plant supervisor to one of his team members at a company picnic while they sat on the back of a truck, sipping beers.) And in many cases, an effective Leadership Talk can be given when roles are reversed, when the audience speaks to the speaker.
Finally, though the methodologies I've developed for The Leadership Talk are new, its roots go back into the mists of history. Throughout history, when people needed to accomplish great endeavors, one thing had to happen, a leader had to gather them together and speak from the heart. That leader had to give a Leadership Talk.
In the next two parts, I'll describe the essential elements of the Leadership Talk, so you can start developing and delivering them right away.
2005 © The Filson Leadership Group, Inc. All rights reserved.
PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.com
The author of 23 books, Brent Filson's recent books are, THE LEADERSHIP TALK: THE GREATEST LEADERSHIP TOOL and 101 WAYS TO GIVE GREAT LEADERSHIP TALKS. He is founder and president of The Filson Leadership Group, Inc. ? and for more than 20 years has been helping leaders of top companies worldwide get audacious results. Sign up for his free leadership e-zine and get a free white paper: "49 Ways To Turn Action Into Results," at http://www.actionleadership.com. For more on the Leadership Talk: http://www.theleadershiptalk.com

The problem with communication is the illusion that it has occurred. George Bernard ShawI'm sure this has happened to you: a colleague has just done the exact... Read More
Okay, so you've figured out what kind of meeting is needed, you've planned well and you have all the right materials. How about the meeting itself? How... Read More
Todays business environment has changed drastically from just a few years back. Rather than working exclusively with equipment, data, and systems, todays IT managers face issues such... Read More
To visualise where you are going, is deeper and more sensory than anything you have ever done before. And these are the skills of those who are... Read More
Each time you or one of your work crews cruises down the road, people see the vehicle. It is logo'ed and that advertising is there to be... Read More
The difference between leaders is ears. Good leaders not only ask good questions, but they actually listen to the answers.Ask people in your organization: "What does our... Read More
How can I make my community of practice truly effective?How can I prevent my network becoming a "notwork"?Communities of practice (networks) lie at the heart of successful... Read More
While it's probably not true to say that the traditional 9-5 job is on its way out, it IS true that more and more businesses these days... Read More
Fear, Incentives and GrowthZig Ziglar says that there are three main ways to motivate people in general and employees specifically. They are fear, incentives and growth. Let's... Read More
One of the first questions we ask a prospect or new client is, "How did you get the business you have so far?" Some can answer exactly.... Read More
The objective is to beat the competition and make money. Everything a business organization does should be focused on that simple objective, with interpretation through various Vision... Read More
An ongoing series of articles exploring the seven critical areas that can indicate a partnership is in trouble.COMMUNICATION BREAKDOWNThe "Seven Cs" are the danger signs that indicate... Read More
As a management consultant, I have seen some poorly conceived retention policies at otherwise well-run companies. The philosophies underlying these policies lack some basic knowledge of two... Read More
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem... Read More
Are you ready to raise money for your startup?Leslie Mitts, Managing Practice Leader at the Wharton SBDC and Lead Advisor for the Wharton Venture Initiation Program, tells... Read More
In my organisational career, I had budgets from the age of 22 to 47. I lived and breathed them and many times, budgets, the gospel that they... Read More
Organizational structure can inhibit or foster creativity and innovation. The problem with organizational structure though, is that it is resultant of many factors, including history, organic growth,... Read More
It's all very well having a flashy (and expensive) advertising campaign, backed up by a wealth of positive PR, but if your staff are not all pulling... Read More
It happened again. I ran into an old friend while registering for the World Masters Games last month and as we were catching up, she complemented me... Read More
Maybe it's the season or just a more buoyant job market; but lately I'm sure involved in a lot more discussions about leadership.I'm receiving more requests for... Read More
My background is in retail management - yes, running stores, from tiny ones you couldn't swing the proverbial cat around in, to huge three floor jobs. Yet... Read More
Let's begin by singing the jingle from an old US Army commercial. Ready? Sing! "Be all that you can be, in the Aaaaarmy." Now, don't you feel... Read More
Geshe Michael Roach is a Princeton graduate and a Buddhist monk. After graduation, he spent seven years studying the wisdom of Tibetan Buddhism. At the suggestion of... Read More
Of the many areas in international business where cultural differences manifest is in the corporate meeting room. International meetings are an area where differences in cultural values,... Read More
There is a growing movement in the spiritual and holistic fields to bring a more metaphysical and human potential approach to the business community. Holism... Read More
Most executives view offshore outsourcing most of all as a source of cost reducing. The greatest savings are expected to come from lower labor cost and reduced... Read More
As a manager, it is your job to ensure that the work gets done effectively. Coaching and discipline are unpleasant tasks. However, it must be a part... Read More
In the last few years a lot has been written about Business Process Management, and about technologies supporting it such as BPMS, SOAP and Web Services. Most... Read More
As a small business operator, personal checks may be one method to receive payment for your goods or services. As a way to receive payment, a personal... Read More
This article relates to the organizational structure competency, commonly evaluated in employee satisfaction surveys. It shows how structural concerns can affect the typical employee workday, as well... Read More
If you have the entrepreneurial spirit (which clearly you have!), you probably have a tendency toward being a control freak. I know the feeling well -- "No... Read More
1. Eliminate wasteEliminate reports, habits, products, duplicate input, and processes that waste time and money. These drain labor, money and energy from the business.Two-thirds of products or... Read More
Measure.The first key question to answer in starting a problem-solving project is, "How will you know when the problem is solved?" Answer this question in measurable terms... Read More
You can boil down the difference between successful businesses and the rest in how they work with their customers, in just five areas.So, what does this mean?... Read More
Human beings and the way they interact are extraordinarily Complex. Deming tried to define that complexity.We have since learned the impossibility of defining natural events in a... Read More
People in leading positions are often in a dilemma: on one hand they are supposed to give great performances, make the right decisions and so forth; on... Read More
How content and satisfied are American employees? Not very!According to Corinne Maier, a psychotherapist and author of "Bonjour Laziness," corporate cubicle inhabitants are anything but tranquil and... Read More
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this... Read More
The most difficult part of creating a Security Policy for your business is determining what, exactly, to include in it. Never heard of a Security Policy before?... Read More
It is vain to do with more what can be done with less. William of Ockham This is Ockham's famed Razor. A shorthand version of the... Read More
I often hear leaders from all types of organizations ask questions about hiring the right person. Their questions usually sound like these:? What if their resume looks... Read More
Starting your own business is a great undertaking but running the day-to-day aspects of your business is the true challenge you will face as an entrepreneur. Do... Read More
Does your business need the services of a computer consulting firm? Before you rush out and hire the first techie or slick-salesperson that knocks on your door,... Read More
As a management consultant, I have seen some poorly conceived retention policies at otherwise well-run companies. The philosophies underlying these policies lack some basic knowledge of two... Read More
Innovation is different and distinct from creativity in that it is idea selection, development and commercialisation as opposed to creativity, which is problem identification and idea generation.... Read More
Marketing gurus are always coming up with new lingo but oftentimes they are restating the old tried and true concepts in new terms. Marketing students from the... Read More
American CEOs are dropping like flies. Boards, armed with new federal rules and stock exchange requirements coming in the wake of the corporate scandals of the past... Read More
Out of the box thinking is a popular fad today. And yet, in order to leave a box, you have to realize that you are in one.For... Read More
Creativity and Innovation is essential for competitive advantage, yet the role of Creativity and Innovation Manager is often not viewed as essential. Organizations without such a role... Read More
Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation. There are other useful definitions for... Read More
Judgment is the process of forming an opinion of something by making a comparison. While judgment can play an important role in decisions we must make to... Read More
The Julian calendar we use to pass the time every day, every week, every month and every year is the one most commonly used by businesses. Its... Read More