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Is Your Business Ethical?

Ethics - in a profession or trade - is that branch of philosophy which studies the principles of right and wrong in human conduct.Is your... Read More

Innovation Management ? smart people dont necessarily produce great ideas

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that... Read More

Innovation Management ? Reducing Hierarchy

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions... Read More

Creativity and Innovation Management: Incubation and Insight

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions... Read More

Time Management Tip: Stop Micro-Managing Employees

If I was a fly on the wall what would I hear your employees say? Would it something like this? "They won't allow me to... Read More

How to Keep a Good Employee: Look, Listen, Learn

Recently a client told me a wonderful story about how a change of attitude helped her to keep a valued employee.Angry and grumbling about one... Read More

ISO 9001 What Records Does My Business Need To Keep?

Which documents must I keep for ISO 9001?In addition to the legislative requirement for your business to keep certain records ISO 9001 2000 requires your... Read More


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Directed Introspection

One of the greatest obstacles to progress can often be our awareness of past failures. If we tried something a couple of years ago and... Read More

Setting Clearer Performance Expectations

The annual performance review.Stating this phrase guarantees some reaction for anyone who has ever had one, or had to give one as a supervisor or... Read More

Poly Bags and Pallet Shrouds - Just Get it Right

For many companies, procuring the right packaging, such as Poly Bags can be daunting. This is especially true of polythene bags. They come in all... Read More

Follow Up: It Makes A Difference

A while back the headlight switch on our minivan quit working, so early one Saturday morning we took it to the neighborhood repair shop that... Read More

Develop Your People and Make More Money

What is the no. 1 asset in your business beside yourself? It's your people.Then why is it they often fall to the bottom of the... Read More

What Every Manager Should Know About How to Enhance the Motivational Climate of the Workplace

It has been well documented that employees' productivity and job quality increase when we are made to feel welcomed at work. In other words, when... Read More

Its Not Always What You Say

A major source of communication breakdowns is incongruence between the words that people say and the nonverbal signals that they send, largely because we lose... Read More