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Six Honest Business Friends - They Guide Me In All I Do

SIX "HONEST BUSINESS FRIENDS" - THEY GUIDE ME IN ALL I DOI keep six honest serving-men(They taught me all I knew);Their names are What and... Read More

Organisational Culture for Continuous Improvement

I have been working with leading Business Improvement guru, Tim Franklin, preparing the PR for his latest book which offers an introduction to Continuous Improvement... Read More

Group Meeting Disrupters

MEETING DISRUPTERS: If two participants are carrying on a personal discussion that interferes with a meeting, direct a clear and simple question to one of... Read More

How to Coach Your Employees - 5 Simple Steps Anyone Can Do!

Want to get more from your people, but you don't know how? Are you up for a small challenge and prepared to do things a... Read More

Parenting Your Employees to Better Performance

Have you ever worked for someone who was such a micro-manager that it drove you crazy? And have you ever worked for someone who was... Read More

Listening Strategically

Usually, we're most interested in communicating outwardly; getting our messages out to others. But finding ways to hear what's going on around us can be... Read More

What to Do When Trust is Low

Trust is essential. You can't run a business without it. Customers leave. Risk taking evaporates. You find yourself surrounded by naysayers ? or worse ?... Read More


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Creativity Management and Behaviour

What behaviour maximises the chances of thinking of great ideas? What behaviour maximises the ability to nurture ideas until they begin to reveal their potential?To... Read More

How to Create a Positive Work Atmosphere

Positive versus Negative WorkplacesWe have all worked in places where we grew to dread getting up in the morning, and a few of us have... Read More

Whadda Jerk!

If one does not understand a person, one tends to regard him as a fool. Carl Jung Sadly, public discourse today seems to have degenerated... Read More

How to Hold Effective Staff Meetings

Many people believe that they conduct effective meetings, when all they really do is host a party. Or worse, they deliver a monologue. In either... Read More

Building Trust in Your Business Relationships - 10 Steps

There are some simple things you can do with your people to ensure that they start to trust you. As a letter from Mike Emmott... Read More

Look Good on Voice Mail

Your use of voice mail tells others a lot about you. Here's how to make a good impression.1) Present a Positive ImageYour outgoing voice mail... Read More

Performance Evaluation: How To Create Change

STEPS TOWARDS GIVING A GOOD APPRAISAL INTERVIEW: Give specific feedback. Statements such as, "You're doing a good job" and "You'd better shape up" are almost... Read More