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Before You Head Off, Make Sure You Know Where You Are Going - The Importance of Clear Objectives.

The title of this article sounds like simple advice, but so often we undertake activities and projects without really understanding how they are going to... Read More

Check Your Communication Skills

Use this check list to assess your communication skills.Focus* Do you pay complete attention to others when they are speaking? (A wandering focus discourages open... Read More

How to Manage Your People Well: Tips for Managers of Training

As a training manager, there are two important aspects to managing your people well: hiring, supervising, and motivating (managing with your people) and building up... Read More

Saying ?No? Gracefully to Customers and Colleagues

Envision the scenario: You've just been asked at the last minute by Chris, the organizer of your local networking group, to replace the scheduled speaker... Read More

Just The Facts

Attitudes are more important than facts. Dr. Karl Menninger Attitudes are intangible and highly personal. They're based on your experience, but more importantly, on... Read More

Turnaround or Terminate? How to Deal with Problem Employees

Do you struggle with a "problem" employee? If so, join the crowd! Many of my coaching clients - businesses owners or managers - tear their... Read More

Coaching Employees in the Workplace

After a full week of training, you are still a little nervous about your new job. All of the information you need to digest, the... Read More


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Is ISO 9001 2000 Right For My Business?

Firstly you should decide your own reasoning behind considering ISO 9001 2000 registration for your business.Is the number of registrations in your market sector increasing?Are... Read More

Problem-Solving Success Tip: Measure

Measure.The first key question to answer in starting a problem-solving project is, "How will you know when the problem is solved?" Answer this question in... Read More

How to Beat the Turf Mentality

Want to hear a fascinating story? Let's sit in at a meeting of the human resources department of a large corporation. A number of human... Read More

Retaining An Expert -- What Every Business Owner Needs To Know

As an entrepreneur, hiring an expert can be one of the most efficient ways to turbo-charge your business. However, thousands of consultants flood the Information... Read More

Climb out of the Box - How to Hold Effective Meetings

Out of the box thinking is a popular fad today. And yet, in order to leave a box, you have to realize that you are... Read More

Are Your Marketing Pieces Up to Date?

The other day someone asked me for one of my informational brochures. As I was giving her the piece I stated that if I were... Read More

Why Would Anyone Do That in My Meeting?

Imagine that you open a meeting by saying, "We need to talk about the budget."And someone responds with, "I named my dog Budget because everyone... Read More