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One Crazy Cookie

In order to survive, you have to be happier than if you were in your right mind. Chinese Fortune Cookie When orienting someone new to... Read More

The Comfort Zone

The Comfort Zone I have a friend named Gene, a serial entrepreneur who currently runs a software business. Like... Read More

Work Environment Tidbits

Color is a big factor effecting all indoor environments. Since most of us spend many hours each day at work, the coloring of... Read More

Stopping The Brain Drain: How To Capture Key Business Knowledge Before It Walks Out The Door

The verdict is in: More and more baby boomers will be leaving the workplace sooner, rather than later. Many industries are predicting that between 25... Read More

Tales From the Corporate Frontlines: Team Dynamics and Communication

This article relates to the Team Dynamics competency, which evaluates interpersonal communication, cooperation, and productivity between members of a single team, group, or department within... Read More

Necessary Tasks You May Want to Delegate

As a business owner, time is of the essence. Running a business is demanding. You are either performing the day-to-day administrative work or you're working... Read More

Two Critical Success Factors in an ITIL Implementation

Any IT manager who wants to pursue the IT Service Management journey by implementing the Information Technology Infrastructure Library (ITIL) needs to understand two very... Read More


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PR Still a Mystery to Some

Unfortunately, there are managers who define public relations by its applications. Which explains neither its underlying strengths nor what PR is all about.The casual observer... Read More

Keep Your Good Workers by Building Good Leaders

A recent report from the American Hospital Association's Commission on the Workforce asked healthcare workers key questions about the performance of their front line managers.... Read More

Managing Employees Is A Little Like Herding Cats

Q: I started my small business about a year ago and it's grown steadily. I like having my own business, but I'm having a tough... Read More

The Leadership Imperative: Making Your Leadership Your Life

Nearly all leaders I've encountered are underachievers. They're getting a fraction of the results they are capable of. And in most cases, it's their fault.... Read More

Innovation Management ? some ideas are better than others

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that... Read More

Improve Operations by Restructuring

Transitioning from Vertical Hierarchies to Decentralized / Flatter OrganizationsThe need to restructure for traditional, bureaucratic firms is essential in the fast paced, dynamic business world... Read More

Innovation Management ? changing the world!

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that... Read More