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What Consultants Want You to Know (But You Never Ask)

I've been both a CEO and a consultant, so I've seen from both perspectives what goes right and what goes wrong when a consultant comes... Read More

Workplace Violence - People are Dying Going to Work

Workplace violence has become a tragic reality today. From minor instances of harassment to homicide today's workplace is littered with danger.Violence can be described as... Read More

Operating on Perpetual Overload?

Check Out Your E-HabitsAnother week has ended. And, despite moving at the speed of light, you've once again barely made a dent in your more... Read More

How Managers Can Turn Failures Into Successes

Although there are real, external reasons for managerial difficulty ? including massive reorganization after takeovers and the realities of discrimination due to age, sex, and... Read More

Communication Mix-Up

My friend Delia is the owner of a small private school. This spring her school is experiencing the crunch of reduced enrollment for next September... Read More

Organizational Structure, Creativity, Innovation

Organizational structure can inhibit or foster creativity and innovation. The problem with organizational structure though, is that it is resultant of many factors, including history,... Read More

Demise of the Lone Ranger Manager: A Lesson in Management Communication Style

When executives see themselves as solely responsible for the overall success of their enterprise, subordinates can hardly be blamed for acting according to predictions.Let's look... Read More


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Protect Your Organizations Proprietary Information

The other day one of our overseas clients called in a state of near panic, to ask a question. At issue was whether they had... Read More

Why Your Business Needs an E-Mail Policy

Why is it imperative to have a company E-Mail Policy? It is simply good business, that's why! In addition, having a clear and detailed e-mail... Read More

What Makes a Crisis a Crisis?

If you're old enough and were living in America about 30 years ago, you may remember the scandal in the motion picture industry known as... Read More

Do Customers Like the Feel of Your Organization?

In two recent articles "Some Evidence of How We Are Spiritually Connected" and "Healing Dysfunctional Families" I reported on how individuals who live or work... Read More

50 Great Ways to Motivate and Not Break the Bank

Quick, Easy, and Even Fun! 1. Smile, say "Hi! How are you doing today?"2. Regularly invite someone to join you for coffee.3. Send them flowers,... Read More

Whadda Jerk!

If one does not understand a person, one tends to regard him as a fool. Carl Jung Sadly, public discourse today seems to have degenerated... Read More

The Role of the Machine Metaphor in Mixed-initiative Organizational Leadership

"Can This Marriage be Saved?" So reads the title of the cover story in the August 15, 2005 issue of BusinessWeek (www.businessweek.com). The article describes... Read More