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Communicating with Case Studies

A few weeks ago, a couple of colleagues and I discussed a new business idea. But, we had trouble expressing how this new business would... Read More

When Change Is In the Wind...Heads Up!

In these days of takeovers and mergers, of downsizings and lean management, chances are that you are going to be caught in a job upheaval... Read More

Innovation Management ? Eliciting Dominant Ideas

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions... Read More

The Email Trap

If you sit at a computer for most of the day, it's tempting to constantly check your email to see what's new. But that's a... Read More

Two Critical Success Factors in an ITIL Implementation

Any IT manager who wants to pursue the IT Service Management journey by implementing the Information Technology Infrastructure Library (ITIL) needs to understand two very... Read More

When Politics Prevent Innovation - Or? Still Fighting Battles and Losing Wars

The objective is to beat the competition and make money. Everything a business organization does should be focused on that simple objective, with interpretation through... Read More

Get Meeting off To a Great Start

When asked what part of their job they find a major time waster, many will answer loud and clear... MEETINGS. In a recent survey of... Read More


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Tales from the Corporate Frontlines: Employee Ideas Achieve Work Life Balance

This article relates to the Work/Life Balance competency, which investigates how your staff feels with regard to the balance between work and personal life. It... Read More

The Supervisors 14 Essential Truths For Communicating With Direct Reports

One amazing, but sadly true, fact of today's advances in communication tools is that we really don't communicate much better than in the past.Indeed one... Read More

ISO 9001, What Next?

The overriding goal of ISO-14000. (History 1995)As ISO-9000 becomes a way of life for the global business community, ISO-14000 is almost ready to debut with... Read More

Rapid Culture Change is Possible

Purpose: Show how immersion leadership training makes strategic initiative success possible.Adults learn through experience. We learn behaviors through experience. This is the flagpole fact of... Read More

The Challenges of Human Resource Management

IntroductionThe role of the Human Resource Manager is evolving with the change in competitive market environment and the realization that Human Resource Management must play... Read More

Resolve Differences

Resolving conflict doesn't come easily to too many people. Most of us want harmonious relationships and smooth interpersonal interactions. However, we know that disagreements and... Read More

Coaching Can Get The Boss In Shape

Who tells the boss that they can improve their management or leadership? How do they look at themselves objectively and identify what areas they can... Read More