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Counseling Interviews for the Marginal Employee

ACTIVE LISTENING: The most frequent cause of failure in therapeutic counseling interviews is the interviewer's tendency to talk too much. Numerous studies have shown that... Read More

Knowledge Management: More Than Just Know-how!

People sometimes interchange the terms "know-how" and "knowledge", but there's a world of difference! Systems vendors are falling over themselves to sell you so-called "integrated... Read More

Rethinking the CEO-Chairman Split

Traditionally, in American businesses, the same person occupies the role of chairman of the board and chief executive officer, though this is gradually shifting to... Read More

Hiring a Book Keeping Service

Whether you choose to do your own books and accounting or hire those services out there are a few things you should know first.A good... Read More

Micromanagement and Delegation

Micro-Management and Delegation Recently I had a long discussion with a friend of mine about Managers and... Read More

Business Knowledge Management

In the last few years a lot has been written about Business Process Management, and about technologies supporting it such as BPMS, SOAP and Web... Read More

Agendas Make Meetings Productive

Having an agenda template that works well for you, week in, week out, creates a consistency which gets your people bought into the process. Delivering... Read More


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Conference Calling Can Save Your Sales OrganizationTime and Money!

Conference calling can save you money. There is no doubt that in the sales business, every second counts. Whether it be training, sales meetings, or... Read More

Recruitment - What Youre Really, Really Looking For

Imagine that you're a sports coach and you need a new player on the team. Would you walk up to someone in the street and... Read More

Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk: Part 1

Leaders speak 15 to 20 times daily. You speak at meetings, you speak across their desks, you speak on the phone, you speak in e-mails,... Read More

Internal Control - The Why and How

Many retailers do not have good internal controls in place and place little importance on them. They are concerned with the buying and selling of... Read More

Behavioral Interview Questions You Can Use Monday Morning

If past behavior is the best way to determine future behavior then behavioral interviewing is a requirement for anyone serious about hiring top talent. This... Read More

Challenge of ERP Implementation: Q and A with Rick Maurer

Question: ERPs seem like a good idea, so why is return on investment so low?Answer: Resistance often kills many of these new systems. Even though... Read More

Miracle Max On Market Breakthroughs

Successful enterprise building requires seven elements. These are:1. People, who are the source of the creative ideas which drive the enterprise' s innovations;2. Financial Resources,... Read More