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Train Me -- But Follow Through

My mechanic has me trained. When I take my car in for an oil change, he places a sticker in the upper left hand corner... Read More

Innovation Management ? Reducing Hierarchy

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions... Read More

Factoring Financing: How to Grow Your Business Without Debt or Loans

What is factoring?Accounts receivable financing, also known as factoring, is a powerful financial tool that has fueled the growth and success of a number of... Read More

Punctuality in Business: What it Says About You

"Nothing inspires confidence in a business man sooner than punctuality, nor is there any habit which sooner saps his reputation than that of being always... Read More

How to Meet Quality Standards with ISO 9001

In today's hectic business environment, it is vital that we are all on the same page, right? But how do we know if we meet... Read More

Leading Bad Actors To Be Good Performers

A successful leader told me, "The biggest challenge I've had in my career is dealing with bad actors. Brent, do you have tips on how... Read More

The Comfort Zone

The Comfort Zone I have a friend named Gene, a serial entrepreneur who currently runs a software business. Like... Read More


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Tales from the Corporate Frontlines: A New Managers Tale

This article relates to the Manager/Supervisor competency, commonly evaluated in employee satisfaction surveys. This competency evaluates an employee's feelings regarding their direct manager or supervisor.... Read More

Its a Training Issue!

There's a common phrase used by Organizational Development and Human Resource professionals, when identifying kinks in the growth of an organization or company - "It's... Read More

Management Training: Are You Satisfied With The Results?

If you're not satfied with the results of your management training programs, maybe it's because you handle training as a 'one shot' event rather than... Read More

Quick Tip - Effective Meetings Begin With Goals

Goals are critically important for the success of a meeting. You must know what you want so you can ask for it. And the participants... Read More

An Honest Look at Your Business

There is a difference between being comfortable and being in apathy.It is very comfortable to have a smooth running organization when you have a team... Read More

Guidelines For Conducting A Good Meeting

Okay, so you've figured out what kind of meeting is needed, you've planned well and you have all the right materials. How about the meeting... Read More

CRM ...The Emperors New Clothes

The story of the emperor's new clothes is a fairy tale about men who fooled the emperor into believing that they had made him a... Read More