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Power of Pinpointing Accountability

I have always said that if I were to write a book on effective management principles, the first chapter in that book would be about... Read More

Identifying Candidates for Leadership

A critical task in the succession planning process of any organization is identifying candidates. Traditionally, candidates have been identified based on past performance. While this... Read More

Manage Your Time - Save Your Business.

If you work from home, chances are you already know that you're really pulling "double duty". You probably work on your business while doing the... Read More

Innovation Management ? Time to Market or Time to Success?

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions... Read More

Learn to Assert Yourself

Pinpoint your own blocks to assertiveness: fear of disapproval, need to please others, fear of being too masculine or feminine, or the dread of making... Read More

Increasing the Return on Your Training Investment

Insightful leaders and organizations recognize that training is a valuable tool for personal and professional development and therefore set some sort of an annual training... Read More

Saying One Thing, Doing Another...

This week I was asked to speak at an internal conference for a bank. The subject was how to build a great customer experience. However,... Read More


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What Makes a Crisis a Crisis?

If you're old enough and were living in America about 30 years ago, you may remember the scandal in the motion picture industry known as... Read More

Business Innovation ? Core Competency and Competitive Advantage

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions... Read More

Innovation Management ? what are the practical impediments?

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that... Read More

Jewelry Use by Employees

Many companies have dress codes, which include jewelry. Some companies do this because they do not wish to offend customers who are of various faiths... Read More

Is A Bad Attitude Permanent

Today there is great weight put on a person's attitude. It is as if this is something for which they are individually responsible and should... Read More

Score the Rainbows Pot of Gold: Become the Boss That No One Wants to Leave

Leadership is lifting a person's vision to higher sights, the raising of a person's performance to a higher standard, the building of a personality beyond... Read More

Six Honest Business Friends - They Guide Me In All I Do

SIX "HONEST BUSINESS FRIENDS" - THEY GUIDE ME IN ALL I DOI keep six honest serving-men(They taught me all I knew);Their names are What and... Read More