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5 Steps to Continuous Process Improvement

Part One of Creating Well-Defined Processes SeriesWhat if your sales increased from $100,000 to $110,000 per day and your profit increased from $10,000 to $11,000... Read More

Challenge of ERP Implementation: Q and A with Rick Maurer

Question: ERPs seem like a good idea, so why is return on investment so low?Answer: Resistance often kills many of these new systems. Even though... Read More

Designing Your Healthy Administration - A Management Overview

Management or Leadership?Simply stated, management ensures that things get done, in accordance with accepted policies, based on the reality of a situation. It involves deciding... Read More

Quick Tip - Effective Meetings Have SMART Goals

The first step in planning an agenda is to identify the goals for the meeting. Properly done, goals have five S M A R T... Read More

Human Resources: The Misidentified Subject

Interest in the field of human resources has exploded in recent years due to the promises it offers for a better understanding of human beings... Read More

Focus and Shoot

One of my earliest childhood memories is watching Lew Alcindor (Kareem Abdul-Jabbar) win his third Most Outstanding Player award while leading UCLA to its third... Read More

Group Meeting Disrupters

MEETING DISRUPTERS: If two participants are carrying on a personal discussion that interferes with a meeting, direct a clear and simple question to one of... Read More


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Getting Information From Prospects

You're at a networking function and you've made that all-important contact. You want to get help from this individual but you know that you need... Read More

Competion or Cooperation?

It has been said, there is no better way to hone your skills and improve your performance, than competition. Competing with others, or even with... Read More

Three Foundation Stones for Building Organizational Integrity

When the stock market crashed in 1929, there were a lot of people who lost everything they had. You would think that the result of... Read More

You Cant Afford the Luxury of Disengaged Employees

In today's business environment with increases in staff reductions and rapidly changing roles and responsibilities, it is crucial that all of your team members be... Read More

Know Your Client - The First Rule of Business Coaching

Whilst the very best coaches have undertaken independently accredited training and or have years of experience with clients, new self-assessment questionnaires are coming available which... Read More

Understanding Every Aspect of Your Organization

GET TO KNOW YOUR ORGANIZATION: If you don't understand an aspect of the organization or a procedure within it, ask. If you still don't understand,... Read More

Management Consultants, Creativity, Innovation

Most firms have intelligent, capable, knowledgeable managers who are very good at day-to-day problem solving. So why do they need management consultants? There are occasions... Read More