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Making a Decision to Outsource: Driving Factors

Most executives view offshore outsourcing most of all as a source of cost reducing. The greatest savings are expected to come from lower labor cost... Read More

Knowledge Management - Lessons Learned and How To Identify Them

Many organisations use the term "lessons learned" to describe the way in which they avoid repeating mistakes, or ensure that they build on past successes,... Read More

What Makes A Good Media Story?

Media relations can be difficult, but also rewarding. And the lessons we learn from working with newspapers, magazines, radio, television, and online publications should increase... Read More

7 Steps To Hire The Best

You can use this step-by-step method to hire applicants who are likely to be "superstar" employees:- highly productive- low-turnoverImportant: Focus on hiring applicants you rate... Read More

Online Business Peace of Mind

Is your online business disaster-proof? Online businesses face a unique set of challenges. Unlike our offline counterparts, we must worry about hackers, credit-card fraud, loss... Read More

Building the Trust in Your Employees - 12 Easy Tips

In Stephen Covey's great book, "The Seven Habits of Highly Effective People", he talks about the 'emotional bank account', where you have to build a... Read More

Influencing the Organisation

There is a saying about management that suggests some managers are so focussed on the details of a business, that when the Titanic was sinking... Read More


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Uncovering the Secrets to Effective Performance Management

In many ways there are no secrets to implementing effective performance management. Performance Management is a process and a process which if implemented effectively should... Read More

Innovation Management ? idea selection, development and commercialisation, what are the differences?

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that... Read More

What to Ask When You?re Invited to a Meeting

1) Where is the agenda? A meeting without an agenda is like a journey without a map; it will always waste your time. Once you... Read More

Communicating CEOs

I see a PR firm has done a survey on the amount of time Canadian CEOs spend on communication, and found they spend almost half... Read More

Employee Retention: Its a Changing Game

As a management consultant, I have seen some poorly conceived retention policies at otherwise well-run companies. The philosophies underlying these policies lack some basic knowledge... Read More

What is the Most Difficult Part of an Improvement Program?

Answer: Starting one.Most of us realize that there is probably a better way to perform certain functions or tasks, but improvement programs seem to take... Read More

Check Your Communication Skills

Use this check list to assess your communication skills.Focus* Do you pay complete attention to others when they are speaking? (A wandering focus discourages open... Read More