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Strategic Clarity for Communication Management

Over the past few weeks I've been developing plans for a communication project, a media relations campaign.That's prompted me to reflect again on the communication... Read More

Seeking Help

Where does the time go? Billable time. As a consultant, your practice may be doing reasonably well; you're charging $100-150 an hour. As an independent... Read More

How to Manage Your Most Valuable Assets - People?

People management and leadership has become a major topic of conversation in today's market place and have assumed mythical qualities. Managing you people is not... Read More

Its Not Always What You Say

A major source of communication breakdowns is incongruence between the words that people say and the nonverbal signals that they send, largely because we lose... Read More

Don?t Forget Where You Came from - Why the Past is Important in Implementing Business Change

Much of the literature and advice on implementing business change focuses on knowing where you are going and making sure that you understand and communicate... Read More

Conference Calling Can Save Your Sales OrganizationTime and Money!

Conference calling can save you money. There is no doubt that in the sales business, every second counts. Whether it be training, sales meetings, or... Read More

Drafting an Employee Manual Sample Outline

One of the hardest things I had discovered running my company was drafting an Employee Manual. Also added to the stress was the fact that... Read More


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Three Foundation Stones for Building Organizational Integrity

When the stock market crashed in 1929, there were a lot of people who lost everything they had. You would think that the result of... Read More

The Role of the Machine Metaphor in Mixed-initiative Organizational Leadership

"Can This Marriage be Saved?" So reads the title of the cover story in the August 15, 2005 issue of BusinessWeek (www.businessweek.com). The article describes... Read More

The Art of Motivation and Need Fulfillment

Industrial/clinical psychology and applied psychiatry have made tremendous strides in understanding human behavior. New discoveries and applications toward understanding human behavior are being announced with... Read More

Einstein - Definition of Insanity

Insanity in the Sign & Graphics IndustryEinstein's DefinitionAlbert Einstein once said "The definition of insanity is doing the same thing over and over again and... Read More

Sharing the Reins: 10 Reasons To Sell Your Company To Your Employees

In 1987 I sold my business, South Mountain Company, to my employees (and myself). My sole proprietorship became an employee-owned cooperative corporation. It was a... Read More

Before You Head Off, Make Sure You Know Where You Are Going - The Importance of Clear Objectives.

The title of this article sounds like simple advice, but so often we undertake activities and projects without really understanding how they are going to... Read More

Be a Change Agent ( Part 1)

Aligning business organizations to be successful in the present and keep on doing this in the future means to develop a new style of Leadership.... Read More