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Understanding How Change Has Changed

There seems to be an assumption that change is a single traumatic event that is thrust upon us and over which we have no control.In... Read More

Blame Culture Blues - How the Language of Blame Manifests Organisational Underperformance

If you have ever worked within a large organisation then you are sure to have heard the term 'we will not have a blame culture'... Read More

A Man and His Razor

It is vain to do with more what can be done with less. William of Ockham This is Ockham's famed Razor. A shorthand version... Read More

Tales from the Corporate Frontlines: Providing Career Opportunity

This article relates to the Career Opportunity competency, commonly evaluated in employee satisfaction surveys. It explores issues such as internal growth opportunities, potential for advancement,... Read More

A Leadership Screw Driver: The 90 Day Improvement Plan

I was talking with first-line supervisors in a utility company about how to deal with poor performing employees."You've gotta put the screws to him!" suggested... Read More

How to Reject a Job Applicant

A Nightmare That Really HappenedOver 10 years ago, when I worked as a manager at a major corporation, I received a call from a headhunter... Read More

Dialogue: the Four Dialogic Principles For Successful Communication

"But you don't understand!" exclaimed the manager, "this new initiative is vital for our team. If it doesn't work we could all be out of... Read More


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4 Simple Steps to Successful Delegation

Last month, my featured article was about creating a "Stop Doing" list. Hopefully, if you followed my suggestion, you now have a list of tasks... Read More

3 Ingredients of Highly Profitable Organizational Change

As waves of organizational change sweep across the business landscape, a huge question arises: What must a leader do to make sure change produces highly... Read More

Innovation Management: The Quality and Quantity of the Idea Pool

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that... Read More

Effective Meetings: Why Most Meetings are a Waste of Time

Whether your company holds one meeting a week or dozens of meetings a day it is essential that this time is used efficiently and effectively.... Read More

Delegation - The Basic Steps To Reducing Your Workload And Creating A Successful Team

If you have a task greater than you can handle on your own, then you need to delegate. Not a choice many of us choose... Read More

Four Ways To Make the Case For Outsourcing

How do you convert outsourcing leads into clients? You may need to make the case for outsourcing."Businesses today are kicking into survival mode," says Bill... Read More

I Said Pareto Chart? Not Potato Chart!

Does this sound familiar? You were hired for the new management position. You were tasked to turn the numbers around. You take some time reviewing... Read More