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Three Foundation Stones for Building Organizational Integrity

When the stock market crashed in 1929, there were a lot of people who lost everything they had. You would think that the result of... Read More

Leadership Style: What Makes A Good Boss?

In today's competitive environment, companies realize that a good boss is one who can identify and build on the talents of the staff and knows... Read More

How To Use W Edwards Deming

Human beings and the way they interact are extraordinarily Complex. Deming tried to define that complexity.We have since learned the impossibility of defining natural events... Read More

Plan for Business Success - 6 Reasons to Succession Plan

Succession Planning provides many valuable assets to your business. Yet it is easy to do, with a game plan. Here are some reasons why the... Read More

Management Consultants, Creativity, Innovation

Most firms have intelligent, capable, knowledgeable managers who are very good at day-to-day problem solving. So why do they need management consultants? There are occasions... Read More

Communicating with Case Studies

A few weeks ago, a couple of colleagues and I discussed a new business idea. But, we had trouble expressing how this new business would... Read More

Maximizing Sales through the Ultimate Tracking Software

Every small to mid-sized business owner would love to know how to effectively keep a pulse on their marketing and customer service efforts. The common... Read More


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How To Write Commercial Collections Letters

It is sometimes valuable to bring the sales manager into this step of the collection process. Information concerning the delinquency can often be obtained from... Read More

Managing Motivation

"Without the chance to meaningfully participate in steering one's own destiny, without the opportunity to gain the sincere respect of one's own peers, without an... Read More

Are Your Marketing Pieces Up to Date?

The other day someone asked me for one of my informational brochures. As I was giving her the piece I stated that if I were... Read More

Resistance - How to Handle It

Do you ever meet with resistance from other people - I bet you do! It might be a customer, a colleague, a member of your... Read More

Encouraging Behavior That Gets Results

You're the boss, and you have every reason to feel good about your organization.You've built a great team.You've put strong players in every spot.You have... Read More

Allowing Employees Responsibility

Merely assigning a task with detailed instructions is not effective delegation. An employee cannot grow without the freedom to make decisions on how the job... Read More

Business & Family Safety and Health Rating

For good reason, practically every endeavor in life is rated. I've seen ratings on who or what's #1 in business, industry, NFL, NBA, MLB, person... Read More