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Nonprofit Performance: Outcome Measurement Can Be A Good Thing

Does the idea of program evaluation make your stomach churn? If so, you're not alone. Many nonprofit professionals and volunteers view program evaluation with fear.... Read More

Do Customers Like the Feel of Your Organization?

In two recent articles "Some Evidence of How We Are Spiritually Connected" and "Healing Dysfunctional Families" I reported on how individuals who live or work... Read More

Outsourcing NOT Just for Big Business

Outsourcing has become a controversial issue and a hot topic among presidential candidates this year. But have you stopped to think how your business can... Read More

Knowledge Management - Leadership Behaviours Which Encourage Knowledge-Sharing

The concept of knowledge management or knowledge sharing makes intellectual sense to the leadership teams in most organisations. Why wouldn't we want to learn from... Read More

Knowledge Management - Lessons Learned and How To Identify Them

Many organisations use the term "lessons learned" to describe the way in which they avoid repeating mistakes, or ensure that they build on past successes,... Read More

How To Prevent Your New Manager From Becoming A Statistic

According to a study by the Manchester Group, 4 out of 10 new managers fail in the first 18 months! The top 5 reasons cited:Not... Read More

Real Costs in Distribution and What it Means To Your Company

Ever feel that all the lawyers in thh Country need to give their lives up for our freedom, by exiting the planet forthwith? Yes, me... Read More


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Character: Is It Necessary In Leadership? (Part One)

We know character when we see it, but what exactly is it? How do we define it? What role does it play in our getting... Read More

Performance Management Made Easy

Performance Management is a process that both employer and employee often fear!Why is this so!There is much misinformation about the performance management process and performance... Read More

To Outsource or Not to Outsource

In these days of restricted head count and tight budgets, the question of whether to outsource or hire in-house staff is more critical than ever.... Read More

Innovation Management ? idea selection, development and commercialisation, what are the differences?

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that... Read More

Management to the Vision-Contribution and the Role of Compliance

As a manager our role is to:1. Establish the vision, or our contribution to the vision.2. Establish the plan and forecast for our management contribution,... Read More

An Original Perspective on Waging Conflict as a Way to Promote and Restore Self-dignity

Conflict is a fact of life for all of us, but too many painful consequences are generated by avoiding or managing it in the wrong... Read More

Preparing a Budget

Ok, you say, I know I need a budget, but how do I prepare one? The most common budget period is one year, but this... Read More