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How to Create a Positive Work Atmosphere

Positive versus Negative WorkplacesWe have all worked in places where we grew to dread getting up in the morning, and a few of us have... Read More

Bolster Credibility with Investors--Avoid These Phrases in Your Business Plan

Remember Papa John's commercial on TV with the slogan "Better Ingredients, Better Pizza"? Well its nothing more than puffery: general, non-provable, inane claims. The problem... Read More

Entitlement Programs Kill Productivity

In articles I've written over the years, I have used "laissez-faire," a term more frequently used to characterize governments than businesses, to describe a rather... Read More

Top 5 Services Your Company?s Accounting Department Should Outsource

Accounting is one area which every company has to maintain but mostly not part of their core business. It is also one of the areas... Read More

Succession Planning for Your Business - 7 Key Benefits

A core activity in many successful businesses, Succession Planning is simple and quick to implement - here are seven reasons why you will find it... Read More

Provisioning-User Management System Upgrades: Part I -- Ten Reasons Why Not To Do An Upgrade

Tommy Sherman daily monitors a helpdesk-provisioning queue for a large company. The current provisioning/user management system was written with homegrown software. It has not had... Read More

Creativity and Innovation Directors, Consultants and Managers

Creativity and Innovation is essential for competitive advantage, yet the role of Creativity and Innovation Manager is often not viewed as essential. Organizations without such... Read More


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Business Innovation ? Value versus Quality

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions... Read More

Taking on Six Sigma Programs - Guidelines for In-House and Outsourcing Decisions

Based on a wild guess by a close associate of mine, there are well over 2,000 restaurants in the Manhattan area and its surrounding boroughs.... Read More

Project Management - The Traveling Product Manager

Various studies ? and common sense ? indicate that involving customers increases the likelihood that your product will meet customer requirements (I hope these studies... Read More

Difficult Staff - It Pays To Get To Know Them Better

It's very easy for a business owner or manager to fall into the trap of condemning one of their team as a no-hoper or a... Read More

Employee Discipline: How to Nip Problems in the Bud

Are you uncomfortable with delivering disciplinary action, even involving employees you know deserve it? You're not alone. Disciplinary action is one of the least favored... Read More

Employee Success! - 7 Ways Feedback Works

By sharing how well you are doing and how well your expectations are met, your people get to understand better. So, frequent, realistic, objective feedback... Read More

Hiring Tip -- Picking The Best Candidates

I often hear leaders from all types of organizations ask questions about hiring the right person. Their questions usually sound like these:? What if their... Read More