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5 Questions Great Managers Ask (and they arent hard!)

However hard we try, we seem to make life more difficult for ourselves; more challenging; more complex. Yet it needn't be so. try out these... Read More

Business Innovation ? Tacit Knowledge

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions... Read More

Sending Documents Through Email? Dont Get Burned by Metadata!

During a recent seminar I gave located in the suburbs of Philadelphia, I discussed something called, "metadata". When I asked whether anyone ever heard of... Read More

5 Interviewing Mistakes That Can Lead To Hiring The Wrong Person

Mistake #1: Going with the flowInexperienced interviewers sometimes fall into the trap of letting the interview become "free form", spending different amounts of time on... Read More

Top Ten Tips About Communicating with Your Employees Effectively

Communication is the basis of who you are as a manager/leader in business. The rules are simple and the good news is that you can... Read More

Turnaround or Terminate? How to Deal with Problem Employees

Do you struggle with a "problem" employee? If so, join the crowd! Many of my coaching clients - businesses owners or managers - tear their... Read More

On the Road to Assertiveness

Learning to be assertive takes time, courage and the ability to recognize the situation for what is really is.You want to get something done, and... Read More


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Have You Fixed the Broken Window?

Left alone it doesn't take long for a building with a single broken window to rapidly become a building with many broken windows. Fixing problems... Read More

Take Your Firm to the Next Level

So you did such a good job in 2003 at bringing in new clients to your firm that you're swamped with business, your firm is... Read More

Managing Rebellious Employees

Surveys of executives reveal that many companies fall short of their profit objectives due to "people problems." Research for my Absolutely Fabulous Organizational Change book... Read More

Business Innovation ? Improvisation

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions... Read More

Bullying and the Not for Profit Organisation

Where there is people there is politics! Bullying is now a major workplace issue that has invaded our not for profit organisations. Take the following... Read More

What Your Employees Want You to Know (But You Might Be Afraid to Ask)

This is a challenge for every company owner and manager. You have tremendous plans for growth and expect a lot of your employees. But do... Read More

Work Life a Balancing Act

Australians are loosing their laidback, carefree reputation, as we continue to work longer hours, exercise less and neglect our leisure and family time.Recent research indicates... Read More