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The Devil We Know

"I'm in an abusive relationship," sighed Andrew. "My bookkeeper annoys the hell out of me but I just can't let him go. I keep hoping... Read More

Questions To Ask Employees You Want To Retain

Times of cost cutting and downsizing has dramatically impacted the way employees look at their careers. Employees at all levels now know better than ever... Read More

Performance Appraisal - Ten Stupid Things Managers Do To Screw It Up

Performance appraisals aren't fun. But a lot of the time they are agonizing because managers do really dumb things, ending up destroying a process that... Read More

Learn About Commercial Collections Agencies Fees

As with any other service, there are good and bad commercial collection agencies. Beware of any agency that offers you cut rate commissions far below... Read More

10 Fundamentals for Effective Meeting

Here are ten fundamental concepts that characterize an effective meeting.Definition: A meeting is a business activity where select people gather to perform work that requires... Read More

Competencies for HR Professionals in Knowledge-based Industry with Reference to IT, ITES-BPOs

Introduction"High performing HR function affects bottom line nearly 10%"- A surveyCompetencies have become integral part of HR field. In the last 25+ years, the competency... Read More

Jack Welch--Success Is Getting Back Up on the Horse

A few months ago I had the opportunity to spend a few minutes with Jack Welch, past CEO of GE. A fantastic opportunity.Some of the... Read More


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Online Business Peace of Mind

Is your online business disaster-proof? Online businesses face a unique set of challenges. Unlike our offline counterparts, we must worry about hackers, credit-card fraud, loss... Read More

Five Defining Characteristics of Great CEOs

1. Personal insight. Great CEOs are great leaders. They know themselves and what they stand for. They have been called on all their lives as... Read More

Knowledge Management - Learning Whilst Doing - Facilitating an After Action Review

Introducing a learning culture into organisations can be difficult at times, particularly if the effort required it great and the benefits aren't quickly identifiable.After Action... Read More

Problem-Solving Success Tip: Look For Sponsors And Solution Owners

Look for sponsors and solution owners rather than problem owners.Everyone participating in the situation owns the problem, like it or not-and nobody likes it. However,... Read More

Making Your Workers Your Partners

There is an inherent conflict between owners and managers of companies. The former want, for instance, to minimize costs - the latter to draw huge... Read More

The Compliance Officers Killer Application

It used to be that only the largest multi-nationals needed a Compliance Officer. Today most practices, regardless of size, would be wise to charge someone... Read More

Time Management - How to Have Productive Meetings

One of the greatest time wasters of all are unnecessary or poorly run meetings. If you want to dramatically improve your time management skills, then... Read More