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Nonprofit Performance: Outcome Measurement Can Be A Good Thing

Does the idea of program evaluation make your stomach churn? If so, you're not alone. Many nonprofit professionals and volunteers view program evaluation with fear.... Read More

Shrinkage Control

What has been your store's shrinkage experience for the last two years? What will it be this year? If it has not been as good... Read More

Its All In The Systems

Have you ever noticed french fries taste the same at every McDonald's? The same can be said for Subway and its Italian BMT. How do... Read More

Creativity and Innovation Management ? Feasibility

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions... Read More

Attract and Retain Positively Great Employees - An Action Plan for Employee Training

Everyday a business owner, CEO, or manager somewhere is complaining about the lack of good employees. On the same day, in a break room, employees... Read More

Five Key Strategies for Making Your Nonprofit Business More Effective

I love tennis both as a spectator and a weekend player. I also believe that effective nonprofit organizations are an essential part of... Read More

Why Free Agent Thinking Is Good For Your Company

It's no secret! Day after day the news is riddled with companies who are moving operations to other countries or completely closing their doors. Those... Read More


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Crisis Management Essentials - How to Communicate Effectively During a Crisis, Emergency or Disaster

A crisis, emergency or disaster can happen at anytime and anywhere.Just ask the residents of Darwin in Australia's Northern Territory.Imagine a late afternoon on Christmas... Read More

A Man and His Razor

It is vain to do with more what can be done with less. William of Ockham This is Ockham's famed Razor. A shorthand version... Read More

Results of Poor Cross Cultural Awareness

Results of Poor Cross Cultural Awareness. Having a poor understanding of the influence of cross cultural differences in areas such as management, PR, advertising and... Read More

Problem Solving the Problem Solving Meeting

We go to meetings to share information, to report on project status, to make decisions, to get the free lunch, and because we were invited.... Read More

Christmas and Business Gifts for Your Clients and Employees!

Tis' the season for business and corporate gift-giving! If you believe in the law of reciprocity, and if your business is the least bit successful... Read More

Innovation Management: What Problem Is Being Solved?

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that... Read More

Quality Staffing: Stop Placing the Wrong People in the Wrong Jobs

You can possibly teach a turkey to climb a tree ? but it is a lot easier to hire a squirrel. Quality staffing means selecting... Read More