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What Every Manager Should Know About How to Overcome Boredom

Do you find yourself easily becoming bored or tired at work for no apparent reason? If that's the case, then pay close attention. Research has... Read More

Commercial Collections Billing Practices Advice

Swiftness is the key to collecting past due commercial accounts because commercial accounts depreciate more faster than consumer accounts.In creating and implementing a billing system,... Read More

What Every Manager Should Know About How to Conduct Successful Training Activities

Whether you are training preschoolers in the classroom or executives in the board room, here are 15 premises you might want to keep in mind... Read More

Pricing Strategy for Retail Flower Shops

When you create your profit and loss statement to assess the health of your business, you will see:Sales minus Cost of Goods Sold equals Gross... Read More

ISO 9001 Compliant Program: Steps to Build

Implementing an ISO 9001 system represents a major effort. However, all of that effort can represent a significant shift for a business - from quantity... Read More

Motor Vehicle Policy and Your Employee Risks

It is becoming more common for employers to require employees to use their personnel motor vehicles for business use. Reimbursement for business use is commonly... Read More

Executives and Emotional Self Awareness

A major problem impairing an executive's performance is his Emotional Blind Spots. Emotions, whether we like them or not, have a significant impact on one's... Read More


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Make a Difference - Sweat the Small Stuff First

My background is in retail management - yes, running stores, from tiny ones you couldn't swing the proverbial cat around in, to huge three floor... Read More

Managing Client Relationships

Managing Client Relationships: Even the best run organizations occasionally run into difficult situations with clients, consultants, and vendors. Often times it is not just a... Read More

Tales from the Corporate Frontlines: Ideas for Everyday Training

This article relates to the Training competency, commonly evaluated in employee satisfaction surveys. It tells the story of a group of team leaders who worked... Read More

Business Leadership Skills - Managing the Human Being Behind the Business

Managing the Human Being Behind the Business It's a common problem and we've all seen it - business owners that are just 'too... Read More

Lone Rangers Suffer without Tonto

A lone ranger is someone who prefers working in solitude or isolation. Sometimes life circumstances can call for us to adopt this attitude. When it... Read More

Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk: Part 2

In Part One, I described the Leadership Talk and how it is a much more effective leadership tool than presentations or speeches.I also described two... Read More

A Journey of a Thousand Miles

You can't build a reputation on what you are "going" to do. Henry Ford Everyone procrastinates in their own way. For some, procrastination results from... Read More