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How Businesses Can Stop Wallowing in Bad Debt and Prevent It in the Future

"Become the Squeaky Wheel", a new book just published, explains that getting customers involves more than advertising. Michelle Dunn presents examples of credit procedures and... Read More

Creativity and Innovation - Large Firms Versus Small Firms

There is a pervasive assumption that small firms are more creative and innovative than larger firms. That is, they identify problems and generate ideas (creativity)... Read More

Its All In The Systems

Have you ever noticed french fries taste the same at every McDonald's? The same can be said for Subway and its Italian BMT. How do... Read More

Demise of the Lone Ranger Manager: A Lesson in Management Communication Style

When executives see themselves as solely responsible for the overall success of their enterprise, subordinates can hardly be blamed for acting according to predictions.Let's look... Read More

Unveiling the Value of Your Expertise

All of us have knowledge, expertise, and experience that others can benefit from. This is one of the reasons we play some of the roles... Read More

Workplace Security Plan: Does Your Company Have One?

Consultant's Perspective...The threat of violence whether it emanates from a disgruntled employee or the threat of terrorism require both a concerted and an individual response.... Read More

Rethinking the CEO-Chairman Split

Traditionally, in American businesses, the same person occupies the role of chairman of the board and chief executive officer, though this is gradually shifting to... Read More


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Eliminate Performance Anxiety Forever

You've had many years of training in your craft as a performer, singer, actor etc. but if you still feel haunted by the ravages of... Read More

5 Steps to Identify Core Processes

Part Two of Creating Well-Defined Processes SeriesNext Week: ImplementationLast week, we raised the question: how do you know where to begin? How can you identify... Read More

Why Employees Are the Best Source of Cost-cutting Ideas

Cost cutting has become a necessary and important reality in the modern corporate world. Yet many executives do not realize that their people are actually... Read More

10 Ways To Work Through A Business Slowdown

In running any kind of business, it's inevitable that sometimes business will slow down. This might occur due to an upcoming holiday, seasonal variations, or... Read More

Let the Intern Do It - Affordable Help for Your Business

Do you have more projects than time? Help might be as close as your nearest college. Many have intern programs, where students complete tasks for... Read More

The ?Better People? Fallacy

It's easy enough to convince your own staff that better people will prevail, even against the odds. It's what they want to hear. And surely... Read More

Effective Meetings: Why Most Meetings are a Waste of Time

Whether your company holds one meeting a week or dozens of meetings a day it is essential that this time is used efficiently and effectively.... Read More