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Small Business Outsourcing: An Introduction

Outsourcing is the delegation of a business process to an external service provider. The service provider will then be responsible for the day-to-day running and... Read More

Are You Measuring Something Meaningful?

Avoiding inert measures that anaesthetise your performance management.INTRODUCTIONYou sit before the monthly report, which might be an inch or so thick, and you contemplate whether... Read More

Must Project Managers Be Technically Savvy?

"Must Project Managers be technically savvy?" This topic always seems to cause quite a stir. While some believe that all you need to manage a... Read More

Tales from the Corporate Frontlines: Training is in the Eye of the Beholder

This article relates to the Training competency, commonly evaluated in employee surveys. It comments on the value of training to both the company and its... Read More

The Ivory Tower Syndrome

"His cardinal mistake is that he isolates himself, and allows nobody to see him; and by which he does not know what is going on... Read More

Check Your Communication Skills

Use this check list to assess your communication skills.Focus* Do you pay complete attention to others when they are speaking? (A wandering focus discourages open... Read More

Creativity and Innovation Management: Specialisation or Generalisation?

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions... Read More


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Growing Profits is Easy!

Everyone involved in running a business from the smallest start-up to a major corporate dreams about how to achieve sustained profitable growth. I'm a great... Read More

Keep The Faith - Transform The Fear

FEAR! To what extent does fear rule your life? How is fear controlling or motivating you? Bring up the topic and watch people react. Our... Read More

Creativity and Innovation Management - Core Competencies and Competitive Advantage

Following is a brief definition of core competencies and competitive advantage and their fit with creativity and innovation management.Core Competence:A core competence is one which... Read More

Innovation, Idea Selection, Valuation

There is no sure fire route to commercial success, but one can maximize the chances of selecting those ideas that are most likely to succeed.... Read More

Doing More With Less

This is a bottom-line environment.Decreasing the downtime of revenue producing employees is a major concern. Efficiency, effectiveness, productivity gains, lowering expenses and increasing ROI are... Read More

Challenge of ERP Implementation: Q and A with Rick Maurer

Question: ERPs seem like a good idea, so why is return on investment so low?Answer: Resistance often kills many of these new systems. Even though... Read More

Managing Workplace Conflicts

Kinds of Workplace ConflictsLet's start by identifying where conflicts happen. Think about the kinds of conflicts that happen around your workplace.? Disagreements over turf (who... Read More