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Let the Professionals Help You Out - Outsource

As your website grows in terms of attracting more footfalls, generating more business, and providing more content; it will demand more time and attention from... Read More

Managers Who Spend PR $$ Wisely

If you are a department, division or subsidiary manager, your budget is a precious possession whether you work for a business, a non-profit or an... Read More

Reflections in the Glass Ceiling

The recent news about one of America's most powerful woman ceo's being removed from office has raised the discussion about gender bias, again. It disappoints... Read More

Six Reasons to K.I.S.S.

Six Reasons to K.I.S.S. "Very often, people confuse simple with simplistic. The nuance is lost on most." - Clement Mok, Chief Creative Officer, Sapient... Read More

Can What Someone Does Off-hours Affect Your Business?

Q: How much do I have to worry about what people who are part of my far-flung "virtual" corporation do when they're not working directly... Read More

Creativity Management ? Quality from Quantity

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions... Read More

Telephone Techniques: Boost Your Productivity With Effective Phoning

One of the things that most impacts people's productivity is not being able to focus on completing one task at a time ? we are... Read More


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Hire People For What They Do Best

I recently flew from Seattle to Atlanta, I realized, just as we began our taxi, that it takes hundreds of support personnel to maintain a... Read More

Conflict Resolution Training- When Personal Safety is an Issue

Conflict generally arises by having your needs, desires, perceptions and values challenged.When a person feels that their values are being challenged they generally respond the... Read More

Hiring Your First Business Personal Assistant: Some Guidelines for Successful Hiring

Hiring the first personal business assistant is an exciting time for new business owners. It means that the business is doing well enough that the... Read More

Overcoming the Document Tracking Challenge

"Where did it go? It was here yesterday. Wait. Here it is. But it looks a lot like the draft I just sent my team... Read More

Improving Patient Sensitivity in Doctors and Hospital Staff

COMPANY/ORGANIZATIONA South Florida hospital. The CEO of the hospital saw the need to provide exceptional customer service to differentiate itself from the competition and avoid... Read More

Managing Dickheads

"We are so different and individualistic that we can't work together." Subroto Bag chi, a senior executive in wipro technologies and Indian Technology MNC, said... Read More

Creativity and Innovation Management: Specialisation or Generalisation?

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions... Read More