Remember the 80:20 rule? You may not get everything perfectly right, but getting most right will be much, much better than the majority of your competition. These Top Ten Tips for Customer Service will get you well on the way.
Ten Tips to success, in an easy to use framework. Will you take up the challenge?
Martin Haworth is a Business and Management Coach. He works worldwide, mainly by phone, with small business owners, managers and corporate leaders. He has hundreds of hints, tips and ideas at his website, http://www.coaching-b
usinesses-to-success.com/delighting_customers.html (Note to editors. This article may be edited for use in your publication or newsletter as long as a live link to the website is included)
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