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Not speaking your language?

4 1|2 Steps for Doubling Your B2B Appointments

Cold calling. Most people hate to do it and there is a cottage industry of people making a profit by selling ideas on how to... Read More

Telsales Just Got Easier!

Your sales structure for outbound calls can be summarised using the well know acronym AIDA (Attention, Interest, Desire, Action) we will explore at a high... Read More

Telemarketing Tips for Direct Sales Success

Unfortunately, the DNC legislation has many small businesses that use telemarketers a bit concerned about their choice of direct sales tactic. However, there are still... Read More

Telemarketers May Have Ruined Everything

I had to really look at things a little different when I started calling people. Now I am not a telemarketer. I call people only... Read More

Conference Calling Evolved

Originally the conference call was limited to businesses paying exorbitant fees to the telcos. For business, it still made sense economically because the costs were... Read More

Predictive Dialers - Human Interaction Maximized

Predictive dialers are many steps removed from their predessors, the automatic dialers of the past. Whereas automatic dialing allowed callcenter agencies to dial numbers quickly... Read More

This is a Sales Call: How to Begin Prospecting Calls with Integrity

"Hello. I'm looking for Sharon Morgen?" "Sharon DREW Morgen." "What? Sharon Morgen?" "No. Sharon DREW" "Um. Hello. Are you Mrs. Drew?" "Ms. Morgen. That's me.... Read More


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Telemarketers May Have Ruined Everything

I had to really look at things a little different when I started calling people. Now I am not a telemarketer. I call people only... Read More

Phone Tips To Get Things Done: Professional Phone Skills

It happens all the time, you hear someone over the telephone and you make a generalization about the person you are speaking with. It may... Read More

Cold Calling Does Not Generate Sales Leads

It is a fact of life for most new sales people; they get the dream sales job with unlimited earning potential and expect to earn... Read More

Control Your Sales Calls From The Start

Sales calls that you control are what all salespeople want. I am a big believer that questioning is the most important skill for sales professionals.... Read More

Predictive Dialers - Human Interaction Maximized

Predictive dialers are many steps removed from their predessors, the automatic dialers of the past. Whereas automatic dialing allowed callcenter agencies to dial numbers quickly... Read More

The Cold Calling Conspiracy

A consipiracy exists in the world of selling. A cold calling conspiracy.What I'm talking about is the requirement by most sales organizations to make cold... Read More

High Phone Bills Can Affect More Than Your Expenses

I got a phone call today from a gentleman in Arizona. He wanted to talk to me about a report I downloaded from him about... Read More