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Not speaking your language?

Feel the Fear

It sometimes surprises people when I tell them I get slightly nervous before a speaking or training event. They seem to think that because I've... Read More

Overcoming Objections Over the Telephone

In sales, one of the things you will be doing a lot of, is making phone calls. You can't escape it. It just comes with... Read More

Telesales

HEADSETS & TELEPHONESThe equipment your personnel use is important. Don't let others tell you any different. Like the Sales Representative who looks forward to his... Read More

Stop Selling and Make More Sales

A few months ago I spent time training some telephone sales agents who were new to selling. They'd mainly been involved with handling incoming calls... Read More

Cold Calling Does Not Generate Sales Leads

It is a fact of life for most new sales people; they get the dream sales job with unlimited earning potential and expect to earn... Read More

Predictive Dialers - Human Interaction Maximized

Predictive dialers are many steps removed from their predessors, the automatic dialers of the past. Whereas automatic dialing allowed callcenter agencies to dial numbers quickly... Read More

Telemarketing Tips for Direct Sales Success

Unfortunately, the DNC legislation has many small businesses that use telemarketers a bit concerned about their choice of direct sales tactic. However, there are still... Read More


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How To Know Youre On A Winner

The catchword today for business is flexibility.With changes in suppliers, customers, and the processes connecting them altering almost daily (or so it seems) the future... Read More

How to Make Sales with Noisy Kids in the House

Kids play hard, and sometimes that means they play really loud in the midst of exploring their worlds and role playing with siblings and friends.I... Read More

Control Your Sales Calls From The Start

Sales calls that you control are what all salespeople want. I am a big believer that questioning is the most important skill for sales professionals.... Read More

Feel the Fear

It sometimes surprises people when I tell them I get slightly nervous before a speaking or training event. They seem to think that because I've... Read More

Generating Leads Through Telemarketing

Telemarketing is one of the most common ways that a business can generate leads. It is a versatile approach. Lead generation telemarketing can be inbound... Read More

The Dos and Donts of Cold Calling

Having your fingernails removed!Many salespeople would rather have their fingernails removed slowly than make a cold call. And it's no wonder; with the abundant number... Read More

7 Ways to Jump Start Your Cold Calls

Cold calling has to be one of the most feared aspects of every sales person's and business owner's day. With some important key tips, you... Read More