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Closing That Big Sale With Conference Calling

So you're in business. Whether it is micro, small, medium, or enterprise; you know the one key element you need to succeed in your business... Read More

Get Instant Rapport On Sales Cold Calls

Immediately establish rapport on cold-calls by matching your prospect's voice qualities - tone, pace, and emotion. Matching the emotion, or mood, of your prospect is... Read More

How To Be A Cold Calling Superstar!

Our emotions and feelings are changing all of the time based on our interpretation of events. Does this mean that even a sales superstar feels... Read More

Telemarketing Tips for Direct Sales Success

Unfortunately, the DNC legislation has many small businesses that use telemarketers a bit concerned about their choice of direct sales tactic. However, there are still... Read More

Cold Calling Does Not Generate Sales Leads

It is a fact of life for most new sales people; they get the dream sales job with unlimited earning potential and expect to earn... Read More

10 Tips for Telephone Success

The telephone is an often under-appreciated and much maligned piece of office equipment. Have you stopped to consider how much business you conduct over the... Read More

Telephone Sales Basics for Start-ups

Everyone picks up the telephone to do business. Yet the word "telemarketing" has many negative connotations for people. However, telemarketing is merely a term for... Read More


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Closing That Big Sale With Conference Calling

So you're in business. Whether it is micro, small, medium, or enterprise; you know the one key element you need to succeed in your business... Read More

What Level Of Telephone Sales And Customer Service Do You Provide?

Using the telephone as an effective sales and customer service tool begins before you ever pick up the receiver to answer the telephone or make... Read More

4 1|2 Steps for Doubling Your B2B Appointments

Cold calling. Most people hate to do it and there is a cottage industry of people making a profit by selling ideas on how to... Read More

Cold Calling Does Not Generate Sales Leads

It is a fact of life for most new sales people; they get the dream sales job with unlimited earning potential and expect to earn... Read More

This is a Sales Call: How to Begin Prospecting Calls with Integrity

"Hello. I'm looking for Sharon Morgen?" "Sharon DREW Morgen." "What? Sharon Morgen?" "No. Sharon DREW" "Um. Hello. Are you Mrs. Drew?" "Ms. Morgen. That's me.... Read More

Feel the Fear

It sometimes surprises people when I tell them I get slightly nervous before a speaking or training event. They seem to think that because I've... Read More

Overcoming Objections Over the Telephone

In sales, one of the things you will be doing a lot of, is making phone calls. You can't escape it. It just comes with... Read More